Block Page Override Preferences
When a page is blocked, the user has two possible options to select.
- Run Autofix Analysis
- Get Human Review
The user must have the required permission groups assigned to perform either of these operations.
When a page is submitted for Human Review, a Care Center ticket is created, forwarding the filter rules and page details. In approximately 24 hours, a classifier technician will examine the ticket and determine how to reclassify / resolve the ticket.
By default, any user who has the required permission group assigned can submit blocked pages from any category.
When a page is submitted for Autofix Analysis, the Log Cabin Console engine evaluates the page details as well as the Redwood Filter Engine rules, to mathematically calculate how likely the category score is correct.
The Autofix Analysis will return one of 3 possible tiers:
Level 1 - the page was almost certainly scored too negatively. The classification was based on too few filter engine rules.
Level 2 - the page was scored with reasonable precision, but perhaps the negative category found is not of the most objectionable.
Level 3 - the page category was almost certainly correct, and the category is typically quite undesired. (Level 3 is blocked by default, but in some situations may be required.)
Per Category Permissions
Preferences can be defined on Company & Policy levels to Block or Allow Autofix Analysis by Category.
This provides a kind of "circuit-breaker" which overrides the Level-based action that would have applied otherwise.
For example, the Autofix Analysis engine will grade pages blocked Hunting and Fishing as Level 1 or Level 2, but never as Level 3.
The Company or Policy admin can keep Level 1 and Level 2 enabled, but block Autofixing on Hunting
and Fishing by going to the Autofix Settings Preference, choosing the
Always Block Categories
preference and creating a
block entry for the Hunting and Fishing category.